How do I add, test or remove a database connection?

In Connections, click Add database and fill in a name (how you and the agents refer to it), the MySQL host, the user and the password.

Add tests the connection before saving: if the test shows that MySQL rejects the user or password, nothing is saved and the window says why; if the test cannot reach a conclusion, SyncNow asks whether to save anyway.

Test connection checks the credentials you typed and says how long it took, for example Connected ยท 132 ms, and for a saved connection it also checks the one the agents actually use. Edit changes the host, user or password, while the name stays fixed. Remove database, in the ... menu of its row, asks for confirmation; then agents can no longer use the database, its credential is revoked in the vault, and no data in the database is deleted.

Each change is saved as soon as you confirm it, and the password goes to the SyncNow vault, never to agents. Adding, changing or removing a database is for the owner and the managers. If the database cannot be reached from SyncNow's cloud, SyncNow sets up a small gateway on your own site over FTP, so the project needs working FTP credentials.


How do I change the FTP password or server of my project?
Where does SyncNow keep my hosting and database passwords?
Getting Started
Projects and the Workspace
Agents and Work Sessions
Planning
Rules
Activity, History and Insights
Managers and Teamwork
Connections, Credentials and Security
Source, Safe Editing and Recovery
Updates, Reports and Troubleshooting