SyncNow keeps its diagnostic logs in a logs folder inside its own local data directory on your PC, with a separate file per day.
What is in them
Logs are split by category so you can find the right one fast. You will see groups for general activity, the user interface, FTP observation, errors, updates, and configuration. Each entry is timestamped, which makes it easy to match a log line to the moment a problem happened. They record what the app tried to do and what came back, not your file contents. Older files are pruned automatically after about a week, so the folder stays tidy.
Using them
- Note the time the problem happened and which project was involved.
- Open the
logsfolder and pick the file for that day and category, such as the errors or FTP log. - Look for entries around that time for a clear reason.
Before sharing
Logs are meant to be safe to share, but always skim them first and never include any real FTP password. The right log file plus the time is usually all support needs.
SyncNow